Policy

Refund Policy

Refunds are reviewed manually. Wrong payment proof, duplicate transaction IDs or customer-side account misuse may be rejected.

Eligible Refunds

Refunds may apply when payment is verified but the service cannot be delivered, or a replacement cannot be provided within the listed warranty.

Delivered digital items, used subscriptions, customer device misuse, changed credentials, or expired warranty are normally not refundable.

Refund requests are handled from support tickets and admin finance records.